Privacy Policy (English – International)
Last updated: June 3, 2025
Natali de Paula Silva, a private individual entrepreneur headquartered in Brazil (Rua Margarida Francisca dos Santos, 85 – Jardim Satélite – São José dos Campos/SP – ZIP 12231-760 – CNPJ: 32.495.747/0001-54), respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with:
- Brazil’s LGPD (General Data Protection Law),
- The European Union’s GDPR,
- The California Consumer Privacy Act (CCPA),
as well as general privacy standards applicable worldwide.
1. Definitions
- Personal Data: Information that can identify you, such as name, email, address, identification document (passport, tax number), IP address, etc.
- Sensitive Data: Data related to ethnicity, religion, political beliefs, health, genetics, sexual orientation, or biometrics.
- Processing: Any operation involving personal data, including collection, use, storage, sharing, deletion, etc.
- User: Anyone who accesses or interacts with the store.
2. Data We Collect
We may collect:
- Identification & Contact Info: Full name, email, phone number, address, country of residence, identification document (such as CPF, passport, or local tax ID as required).
- Browsing Data: IP address, device information, pages visited, session duration, and cookies.
- User-provided Info: Contact forms, purchase preferences, voluntary uploads.
For Brazilian clients, CPF/CNPJ may be required for invoicing.
For international clients, equivalent documents will be requested depending on legal requirements.
3. How We Use Your Data
We use your data to:
- Process and ship your orders
- Issue invoices or receipts
- Manage your account and preferences
- Improve services and user experience
- Send updates and promotions (with your consent)
- Comply with legal obligations (local or international)
- Prevent fraud and ensure security
4. Legal Basis for Processing
Data processing is based on:
- Your consent
- Performance of a contract
- Legal compliance
- Legitimate interest, respecting your rights and freedoms
5. Data Sharing
We may share your data with:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping services (e.g., DHL, FedEx)
- Hosting and newsletter platforms
- Legal authorities, when required
We do not sell or trade your data for advertising or commercial purposes.
6. Data Storage & Retention
Your data is securely stored and retained only as long as needed for business purposes or to comply with applicable laws.
7. Your Rights
You may request:
- Access to your data
- Corrections or deletions
- Data portability
- Consent withdrawal
- Information about data sharing
EU residents: Additional rights apply under GDPR.
California residents: May request data disclosure or deletion under CCPA.
Contact: [email protected]
8. Information Security
We implement security protocols to protect your data, but no system is completely immune. If you suspect a breach, please notify us immediately.
9. Children’s Privacy
Our store is not intended for individuals under 18. We do not knowingly collect data from minors. If detected, we will delete such data promptly.
10. Cookies
We use cookies to improve your browsing experience and gather insights. You can disable them via your browser settings.
11. Third-Party Sites
Links to external websites may be present. We are not responsible for their privacy policies. Please read them carefully.
12. Updates
This policy may be updated periodically. The latest version will always be available at www.loja.natalidepaula.com.br.
13. Data Protection Officer (DPO)
Name: Natali de Paula Silva
📧 Email: [email protected]
🌍 Jurisdiction: Brazil (with international scope based on regions served)